Boutique Turnaround (90 days)
Rebuilt KPI rhythm and coaching: +12% AVT, +18% UPT, +9% conversion, with flat traffic.
Luxury Jewelry • North America
Luxury retail performance—without the corporate fluff
I help boutiques grow KPIs the right way: clear dashboards, smart coaching, real results.
+18%UPT lift
+12%AVT growth
+9%Conversion
Retail KPI One-Pager
See boutique health at a glance: AVT, UPT, conversion, and top associates.
Trusted by teams in luxury & specialty retail
Hi, I'm James—your fractional Retail Performance partner
I turn messy KPI data into a clean coaching playbook your team actually uses. I've led performance analysis and coaching for luxury boutiques—blending data, storytelling, and leadership to move numbers fast.
- Data → Insights → Action in one page
- Coaching that sticks (not dashboards nobody opens)
- Luxury tone, zero jargon
Ways to work together
Fractional Retail Performance Director
Hands-on KPI ownership: weekly reviews, manager coaching, and quarterly playbooks.
- Weekly KPI huddles
- Associate coaching framework
- Executive-ready reporting
KPI One-Pager & Dashboard Build
Custom one-pager and interactive dashboard that match your brand and data sources.
- AVT, UPT, conversion, mix
- Associate & boutique profiles
- SharePoint/Excel compatible
Manager Training & Playbooks
Workshops that teach leaders to coach with KPIs—without killing morale.
- Motivation-first coaching
- Role-play and scripts
- 90-day KPI action plan
Impact
Associate Uplift Program
Manager training + one-pager → identified 3 quick-win levers; added ~$1.2M run-rate.
Flagship • Global Tourism Hub
Dashboard Adoption
Consolidated reports into one page; leadership usage from 20% → 85% weekly.
Multi-boutique • US/EU
Insights
Book a call
Tell me about your boutiques and goals. I'll reply within 24 hours.
No newsletter. No spam. Just results.